Uncategorized Archives - Procurementexpress.com blog

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Ops know where the bodies are

“Ops Know Where the Bodies Are”

If you work on a finance team long enough, you get to hear lots of stories.  Some of them you’ll take to the grave.  Some, you can anonymise a bit and share with the team.  This is one such story.  A customer of ours, let’s call him Gary, was tasked with incorporating a newly acquired business into the group.  It was a great chance to expand into a new market as well as pocket some well deserved cash-flow.  The deal was done, the CEO was happy and it was time to start bringing the new company into the fold. Continue Reading

How to Ace Customer Success

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You could argue that our software is not the fanciest.  You could argue we don’t have a huge feature set but you cannot argue with over 200 four and five-star reviews for ProcurementExpress.com on Capterra. The software comparison site tracks us along with all of our competitors on a range of issues and customer feedback is the most important. We are almost an order of magnitude ahead of our nearest competitors and in this article, I’ll share with you how we got there.

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