February 29, 2024

What Makes a Business Hero

On this episode of the Gross Profit Podcast, James Kennedy sits down with Steve McLeod, Founder of Feature Upvote, a platform revolutionizing customer and team feedback. Steve delves into the concept of “business heroes” – but with a twist.
Gross Profit Podcast
The Gross Profit Podcast
What Makes a Business Hero
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Show Notes

Welcome to another insightful episode of The Gross Profit Podcast with your host, James Kennedy. Today’s episode, titled “What Makes a Business Hero”, features an engaging conversation with Steve McLeod, Founder of Feature Upvote, a platform revolutionizing customer and team feedback.

In this episode, James and Steve delve into the concept of “business heroes” – but with a twist. They discuss influential figures in the business world who may not be the usual headline-makers, yet have made a significant impact on their entrepreneurial journey with their unique approaches and successes.

Key Topics:

  1. Redefining Business Heroes: Steve and James share their personal business heroes, shedding light on less conventional but equally impactful figures in the business landscape.
  2. Lessons from the Unconventional: Explore the winning ways of these unique business heroes and how their paths have influenced Steve and James.
  3. The Philosophy of Feature Upvote: Steve discusses the ethos behind Feature Upvote, focusing on its commitment to being stable, self-funded, and low-stress.
  4. A Unique Approach to Growth: Understand the importance of modest growth and maintaining a healthy work-life balance, as emphasized in Feature Upvote’s company policy.

Episode Highlights:

  • “Steve, can you share how your business heroes have shaped your approach to founding and growing Feature Upvote?”
  • “Let’s talk about the unconventional path to success. How do these lesser-known heroes inspire you differently than mainstream business figures?”
  • “Feature Upvote’s ethos is intriguing, especially in today’s fast-paced tech world. How has focusing on being low-stress and self-funded shaped your company culture and product development?”
  • “In adopting your own product internally, how has this influenced the evolution of Feature Upvote?”

Feature Upvote, under Steve McLeod’s leadership, has become a mainstay in gathering customer feedback, distinguished by its stress-free company culture and steady, sustainable growth. Established in 2017, it is a testament to the success of a company that values steady progress and genuine customer satisfaction over rapid, unsustainable expansion.

Talk by Laura Roeder

The Gross Profit Podcast

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