February 29, 2024

What Makes a Business Hero

On this episode of the Gross Profit Podcast, James Kennedy sits down with Steve McLeod, Founder of Feature Upvote, a platform revolutionizing customer and team feedback. Steve delves into the concept of “business heroes” – but with a twist.
Gross Profit Podcast
The Gross Profit Podcast
What Makes a Business Hero
Loading
/

Show Notes

Welcome to another insightful episode of The Gross Profit Podcast with your host, James Kennedy. Today’s episode, titled “What Makes a Business Hero”, features an engaging conversation with Steve McLeod, Founder of Feature Upvote, a platform revolutionizing customer and team feedback.

In this episode, James and Steve delve into the concept of “business heroes” – but with a twist. They discuss influential figures in the business world who may not be the usual headline-makers, yet have made a significant impact on their entrepreneurial journey with their unique approaches and successes.

Key Topics:

  1. Redefining Business Heroes: Steve and James share their personal business heroes, shedding light on less conventional but equally impactful figures in the business landscape.
  2. Lessons from the Unconventional: Explore the winning ways of these unique business heroes and how their paths have influenced Steve and James.
  3. The Philosophy of Feature Upvote: Steve discusses the ethos behind Feature Upvote, focusing on its commitment to being stable, self-funded, and low-stress.
  4. A Unique Approach to Growth: Understand the importance of modest growth and maintaining a healthy work-life balance, as emphasized in Feature Upvote’s company policy.

Episode Highlights:

  • “Steve, can you share how your business heroes have shaped your approach to founding and growing Feature Upvote?”
  • “Let’s talk about the unconventional path to success. How do these lesser-known heroes inspire you differently than mainstream business figures?”
  • “Feature Upvote’s ethos is intriguing, especially in today’s fast-paced tech world. How has focusing on being low-stress and self-funded shaped your company culture and product development?”
  • “In adopting your own product internally, how has this influenced the evolution of Feature Upvote?”

Feature Upvote, under Steve McLeod’s leadership, has become a mainstay in gathering customer feedback, distinguished by its stress-free company culture and steady, sustainable growth. Established in 2017, it is a testament to the success of a company that values steady progress and genuine customer satisfaction over rapid, unsustainable expansion.

Talk by Laura Roeder

The Gross Profit Podcast

More Episodes

Merushka Chetty

This CFO’s Strategy Saved a Failing Business

In this insightful episode of the Gross Profit Podcast, we sit down with Leonard Fom from FinOps Squad to explore the transformative power of a fractional CFO. Leonard shares a compelling story of how he helped a business restructure its debts, leverage its network for investment, and move from stagnation to expansion.

We also delve into Leonard’s experience at the World Finance Forum, discussing the latest trends in AI and the evolving role of finance leaders. Don’t miss Leonard’s inspiring journey and the practical strategies he shares for driving business success.

Listen Now »
Merushka Chetty

The Hard Truth About Starting Your Own Business

In this episode of the Gross Profit Podcast, James delves into the journey of Eric Reinacher, owner and CEO of Sentinel Finance Group.

Eric shares his experience transitioning from being a fractional CFO in California to starting his own business in Kansas City. They also discuss key insights such as protecting your equity while obtaining funding, and the balance between revenue growth and business efficiency.

Tune in for a detailed look at the dynamics of starting anew, managing client relationships, and strategic financial planning.

Listen Now »
Merushka Chetty

What Most Business Owners Get Wrong About Pricing

Join James as he sits down with Harriet Formby from Below the Line Finance for an animated discussion on the book ‘Profit First’ by Mike Michalowicz.

Harriet, a fractional CFO and business mentor, shares her valuable insights into how the ‘Profit First’ methodology can benefit entrepreneurs, why it may not always work, and the hidden operational inefficiencies to be mindful of.

Don’t miss this episode packed with actionable advice and deep dives into the world of finance and profit management!

Listen Now »