December 21, 2023

Josh Ho’s Golden Guide to Referrals

On this episode of the Gross Profit Podcast, James Kennedy sits down with Josh Ho, CEO & Founder of Referral Rock. Josh’s platform is renowned for its effectiveness in streamlining and automating referral programs to spur business growth.
The Gross Profit Podcast
The Gross Profit Podcast
Josh Ho's Golden Guide to Referrals
Loading
/

Show Notes

James Kennedy is joined by referral marketing expert, Josh Ho, CEO & Founder of Referral Rock. Josh’s platform is renowned for its effectiveness in streamlining and automating referral programs to spur business growth.

In this episode Josh unravels the psychology behind referral hesitancy. He shares invaluable insights into common barriers that businesses face in referral marketing and offers strategic solutions to transform lukewarm referral rates into remarkable success stories.

What You’ll Learn:

  • Understanding Referral Hesitancy: Explore the psychological factors that hinder customers from making referrals and how to effectively address them.
  • Boosting Referral Rates: Josh provides practical tips on removing blockers and enhancing the effectiveness of referral programs.
  • Referral Rock’s Impact: Gain insights into how Referral Rock’s tools and strategies have helped businesses turn their customers into enthusiastic brand advocates.

Episode Highlights:

  • “Josh, let’s delve into the psychology of referral hesitancy. What are the common barriers, and how can businesses overcome them?”
  • “Can you share some successful strategies that have helped businesses move their referral rates from mediocre to marvelous?”
  • “In your experience, how significant is the role of automation and technology in enhancing referral program success?”
  • “What are some standout features of Referral Rock that aid businesses in maximizing their referral potential?”

Josh Ho is not just a CEO; he is a pioneer in the field of referral marketing. His approach goes beyond mere business tactics; it encompasses a deep understanding of customer behavior and the leveraging of technology to build strong, referral-based customer relationships.

Tune in to this enlightening episode of the Gross Profit Podcast, where “Josh Ho’s Golden Guide to Referrals” offers a masterclass in transforming your business’s referral approach from hesitant to highly effective.

This podcast is tagged under:

The Gross Profit Podcast

More Episodes

Merushka Chetty

Joe O’Regan – Why 90% of Startups Waste Their Capital 

James Kennedy chats with Joe O’Regan – founder of Intrinsic CFO and an ACCA-qualified fractional CFO – about the full arc of capital: deploying it in banks, raising it in corporate finance, and managing it inside growing SMBs. From wind-farm project finance and PPAs to benchmarking margins and preparing for exit, Joe breaks down how smart capital allocation – and the “three Es” (economical, effective, efficient) – drives durable growth. Along the way: dairy-farm grit, Big Four consulting, Canada radio days, and why every business should be “always ready to sell.”

Listen Now »
Merushka Chetty

Kyle Gasaway – How We Got Acquired by IBM Using Only QuickBooks

James Kennedy welcomes Kyle Gasaway, founder of Unicorn Group, to unpack the myths and realities of ERP implementations and why many startups don’t need them nearly as early as they think. Kyle shares candid lessons from years as a Big Four auditor, controller, and startup CFO – covering failed NetSuite and Sage Intacct rollouts, QuickBooks-powered exits (including an IBM acquisition), and his framework for keeping finance stage-appropriate. He also explains how fractional CFOs can maximize value through equity strategy, pricing discipline, and simplicity in systems

Listen Now »
Merushka Chetty

Haim Ratzabi – The Startup Secret They Don’t Want You to Know

James Kennedy chats with Haim Ratzabi, founder of HR Boutique CFO Services in Israel, about building and scaling companies in the Startup Nation – from early finance ops through U.S. GAAP/IFRS readiness and the long road to a NASDAQ listing. Haim explains Israel’s unique mix of government R&D support, elite military tech networks, and a deep advisor ecosystem (Big Four + global law firms) that helps startups go global. You’ll hear what it really takes – time, fees, bankers, tooling – to go public, when to bring in a fractional CFO, and how to structure finance so founders can move fast and pass investor/bank scrutiny.

Listen Now »