January 29, 2025

What Most Business Owners Get Wrong About Pricing

Join James as he sits down with Harriet Formby from Below the Line Finance for an animated discussion on the book ‘Profit First’ by Mike Michalowicz. Harriet, a fractional CFO and business mentor, shares her valuable insights into how the ‘Profit First’ methodology can benefit entrepreneurs, why it may not always work, and the hidden operational inefficiencies to be mindful of. Don’t miss this episode packed with actionable advice and deep dives into the world of finance and profit management!
The Gross Profit Podcast
The Gross Profit Podcast
What Most Business Owners Get Wrong About Pricing
Loading
/

Show Notes

Welcome back to the Gross Profit Podcast! In this episode, James Kennedy sits down with Harriet Formby, founder of Below the Line Finance, to discuss one of the most misunderstood aspects of business success—pricing.

Harriet, a Fractional CFO and business mentor, brings a radical, holistic approach to finance, helping mission-led founders, startups, and SMEs align financial success with their values. Together, she and James dive into Mike Michalowicz’s book ‘Profit First’, exploring how this popular methodology can help—or hinder—entrepreneurs in their pursuit of sustainable profit.

This episode is packed with actionable advice on pricing strategies, financial inefficiencies, and rethinking money mindsets. If you’ve ever struggled with pricing your services, balancing profit and purpose, or feeling confident about your financial decisions, this conversation is a must-listen!

What You’ll Learn:

  • Why Pricing is a Common Pitfall: The biggest mistakes business owners make when setting their prices.
  • Profit First—Does It Work for Everyone?: A deep dive into the ‘Profit First’ methodology and when it may not be the best fit.
  • Hidden Operational Inefficiencies: How to spot and fix money leaks in your business.
  • Holistic Finance & Money Mindset: Why financial success is about more than just numbers—it’s about confidence, alignment, and strategy.

Episode Highlights:

  • Harriet’s Journey: From corporate finance to launching Below the Line Finance, creating a trauma-informed, people-first approach to business finance.
  • James asks Harriet: “What are the biggest myths around pricing that hold business owners back?”
  • The Ethics of Profitability: Can you make a profit AND stay true to your mission? Harriet shares her thoughts on balancing financial success with purpose.
  • Pricing Beyond the Numbers: The emotional and psychological factors that influence how we price our services—and why undervaluing yourself is a business killer.

More About Harriet Formby:

Harriet is an ICAEW Chartered Accountant, Fractional CFO, and business mentor, specializing in financial transformation for mission-led businesses. With a background in private equity, corporate finance, and SME advisory, she brings a unique blend of strategy, coaching, and deep financial expertise. Through Below the Line Finance, she helps entrepreneurs build financial foundations that feel good and do good—without sacrificing impact or ethics.

This podcast is tagged under:

The Gross Profit Podcast

More Episodes

Merushka Chetty

Mike Jerman – Why PE Firms NEED Fractional CFOs

In this episode James Kennedy sits down with Mike Jerman, founder of Hollywell Partners, to dive deep into the world of financial due diligence, quality of earnings, and the real work behind private equity deals. Mike shares his unique journey from Air Force captain to PwC director and ultimately founder of a high-performing fractional CFO firm that he later sold to a PE-backed group.
They explore why private equity firms rely on fractional CFOs, the hidden risks revealed in due diligence, and what really separates accounting from financial storytelling when preparing a business for sale. Mike also opens up about how his firm discovered fraud during a routine quality of earnings check – and what business owners can learn from that.
Stick around to the end to hear Mike’s heartfelt tribute to his business mentor, and why mentorship is one of the most underrated drivers of success.

Listen Now »
Merushka Chetty

Adam Sher – Why Your Tax Accountant Is Killing Growth

In this week’s episode, host James Kennedy is joined by Adam Sher, a seasoned CFO who has worked with some of the most exciting growth-stage companies in the startup ecosystem.
Adam shares what it’s like to parachute into high-growth environments as a fractional CFO, where finance meets chaos, and strategy meets reality. With a background that spans e-commerce, SaaS, and AI, Adam brings a refreshingly honest take on how CFOs can balance operational excellence with founder vision – especially when the numbers tell a different story.
From managing investor expectations to rebuilding financial infrastructure after layoffs, Adam’s war stories offer valuable insights for CFOs, founders, and operators alike.

Listen Now »
Merushka Chetty

Tiffany Vogel – The 3-Year Plan to Build and SELL a CFO Empire!

This week James sits down with Tiffany Vogel, founder of Insight CFO Services, to explore what it means to build a scalable, values-driven fractional CFO firm from the ground up. Tiffany shares her unconventional decision to take on debt and build a team from day one – defying the typical solo CFO path.
They dive into her background in healthcare analytics, her real estate investing success, and how those experiences shaped her approach to financial leadership. Tiffany also talks candidly about setting boundaries, managing burnout, and keeping her mission at the center of everything she builds.
Stick around to the end to hear how she’s planning retreats for founder transformation – and why every CFO should be thinking about their exit, too.

Listen Now »